FAQ
Questions we hear every week
Straight answers about cleaning, leaks, estimates, and what to expect when you work with us.
How often should my chimney be cleaned?+
The National Fire Protection Association recommends an annual inspection, with cleaning as needed. If you burn wood regularly through an Oregon winter, plan on a yearly sweep — creosote builds faster with wetter, cooler burns.
How do I know if my chimney is leaking?+
Water stains on ceilings or walls near the chimney, a musty smell from the fireplace, rust on the damper or firebox, and dripping sounds during rain are the classic signs. The source is usually the crown, cap, flashing, or porous masonry — not the roof.
Do you charge for estimates?+
Estimates are free for most work in our service area. For leak diagnosis or structural assessments that require roof access and testing, we'll tell you any fee up front before scheduling.
Can you match my existing brick and mortar?+
Yes — matching is a specialty. We source brick to blend with your home and tint mortar to match the existing joints, so repairs disappear into the original work.
Is a fireplace insert worth it?+
If you want real heat from your fireplace, yes. An open fireplace is roughly 10% efficient; a quality insert with a stainless liner can reach 70% or more, cutting heating bills and improving safety.
Are you licensed and insured?+
Yes. We are fully licensed, bonded, and insured in Oregon, and we're happy to provide documentation with your estimate.
How long does a chimney rebuild take?+
A roofline-up rebuild typically takes two to four days; a ground-up rebuild with footing work can take one to two weeks depending on weather and permitting. Your estimate will include a realistic timeline.
What areas do you serve?+
We're based in northeast Salem and serve Salem, Albany, Stayton, Woodburn, Mill City, Dallas, Independence, Scio, and Turner. If you're nearby but not listed, call — we may still be able to help.
Still have a question?
Call us — you'll reach someone who actually does the work, not a call center.
